PRIVACY POLICY

Introduction

 

Colchester Weightlifting Ltd. is committed to protecting your personal information. We also want to maintain the trust and confidence of every one of our valued members, as well as each visitor to our website and social media.

 

This privacy policy applies only to the actions of Colchester Weightlifting Ltd. and users with respect to our own website/social media, or any other interactions including those listed in this document. It does not extend to external websites that can be accessed from our website or links shared on our social media.

 

Furthermore, as required by law, we follow strict security procedures in the storage and disclosure of personal information which you have given us. Under the terms of the data protection legislation, we are required to explain to you how we will treat any personal information which we collect from you.

 

Who are we?

 

We are Colchester Weightlifting Ltd., registered in the UK, and our company number is 12770020.

 

We operate an Olympic Weightlifting facility (comprising of specific equipment and coaching services) for the personal development of individuals within the sport.

 

Our registered address is:

 

Colchester Weightlifting Ltd.

39 Heckworth Close

Highwoods

Colchester

CO4 9TB

 

Our website is:

 

www.colchesterweightlifting.com

 

Our email is:

 

train@colchesterweightlifting.com

 

What types of information might we collect?

 

  • Name

  • Address

  • Date of birth

  • Gender

  • Phone number

  • Email address

  • Payment details

  • Relevant information relating to medical/health conditions

  • Emergency contact name

  • Emergency contact telephone number

  • Emergency contact relationship

  • Parent/Guardian contact name (if user is under 16 years of age)

  • Parent/Guardian contact telephone number (if user is under 16 years of age)

  • Parent/Guardian contact address (if user is under 16 years of age)

  • Parent/Guardian contact relationship (if user is under 16 years of age)

 

TeamUp act as a Data Controller and may also collect this personal information on behalf of Colchester Weightlifting Ltd..

Read more here: https://goteamup.com/company/privacy/

GoCardless act as a Data Controller and may also collect this personal information on behalf of Colchester Weightlifting Ltd..

Read more here: https://gocardless.com/en-ie/legal/privacy/

 

 

How do we collect your personal information?

When you contact us directly

 

Generally, we collect your information when you decide to interact with us via our website, email, telephone, social media or when you visit us in person.

Competitions

We may collect personal information you supply on competition entry forms, within the realms of that listed above.

When you register on TeamUp

 

When you register for a membership with Colchester Weightlifting Ltd., you will be re-directed to our assigned Data Controller, TeamUp, who will collect and store personal information.

 

Read more here: https://goteamup.com/company/privacy/

 

When you make a purchase via our website or TeamUp

All payment details and transactions are handled through our trusted payment service provider and Data Controller, GoCardless. All transactions are subject to that individual company’s privacy policy and practices.

Read more here: https://gocardless.com/en-ie/legal/privacy/

 

Other

Our website does not use cookies.

 

Why might we collect your personal information?

 

We may collect your personal and non-personal information for legitimate business purposes and interests, such as:

  • To provide you with ongoing membership services.

  • To effectively provide a safe environment in which to train in the sport of Olympic Weightlifting.

  • To analyse and use as a means of both tailoring and improving our services.

  • To enable day to day communications about business operations which may concern you.

  • To provide information which you have requested.

 

We will always ask for your consent before contacting you for purposes outside of those detailed above.

Parents/Guardians or emergency contacts will not be contacted for marketing purposes.

 

Who might we share your personal information with?

 

Colchester Weightlifting Ltd. will only share information with our Data Controllers, Data/Payment processors to the extent necessary for the purposes of processing your memberships, payments or when dealing with queries relating to them.

We may share your personal information with Colchester Weightlifting Ltd. coaches or professionals to create an appropriate environment in which our staff can conduct their service safely and effectively.

Colchester Weightlifting Ltd. will not share your personal information with any additional third parties without your consent.

 

How will we keep your personal information safe?

 

Access to your TeamUp account is controlled by a password and user name that is unique to you.

Access to our business database is controlled by a password and user name that is unique to Colchester Weightlifting Ltd.

Access to our website is controlled by a password and user name that is unique to Colchester Weightlifting Ltd.

We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff

 

Read TeamUp’s Privacy Policy on International data transfer here: https://goteamup.com/company/privacy/

 

Read Go Cardless’s Privacy Policy on International data transfer here: https://gocardless.com/en-ie/legal/privacy/

 

 

How long will we keep your personal information for?

 

Unless a longer retention period is required by law, we will only hold your data on our system for the period necessary to fulfil the purposes outlined in this privacy policy, or until you request that the data be deleted.

 

Your rights

 

Colchester Weightlifting Ltd. acknowledges that you have the right to request access to the personal information we hold about you. You also have the right to correct or erase, restrict or object to the use of your data.

Please direct your request to train@colchesterweightlifting.com and we will respond within a reasonable timeframe.

We may require proof of identity to fulfil your request.

If you are not satisfied with the way a complaint is handled by Colchester Weightlifting Ltd., you have the right to make a formal complaint to the relevant data protection authority.

 

Updates to this policy

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.